Download Presenting Service: The Ultimate Guide for the Foodservice by Lendal H. Kotschevar, Valentino Luciani PDF

By Lendal H. Kotschevar, Valentino Luciani

This e-book was once dead for the category that i used to be in....we had plenty of paintings to do out of it yet she by no means whent via it with us, so we have been careworn many of the time...lol...So in case you have to learn it i believe sorry for you, and If its an alternative, than its isn't well worth the cash.

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Additional info for Presenting Service: The Ultimate Guide for the Foodservice Professional

Sample text

S. Kuniczak includes a marvelous description of a Roman banquet. Books on the history of Rome will have descriptions of the feeding of the masses from the grain stores of the Roman government. 019_034 The Professional Server 2 Outline I. Introduction VI. II. Finding Work VII. Suggestive Selling A. The Interview VIII. Organization B. Interviewing IX. Tips C. The Legal Side of Hiring X. Unions XI. Laws Affecting Servers III. Looking Professional A. Privacy Act A. Uniforms B. Fair Labor Standards Act IV.

2. If you saw a co-worker stealing, what would you do? idating. Arrange to sit next to the applicant. 019_034 22 i 1/26/06 2:10 PM Page 22 CHAPTER 2: THE PROFESSIONAL SERVER desk or table between you and the candidate, in order to help put the candidate at ease. Have materials ready to give the applicant. Notify others who will be interviewing the person. Make arrangements so you will not be interrupted during the interview. Have a note pad handy to use in taking notes. One must remember in conducting the interview that the interviewer is also under scrutiny, and that the applicant is often making an evaluation of whether he or she wants to work there.

Let the candidate think out answers before giving them. One should not mislead candidates or make false promises. State frankly what is good and what is bad about the position. It is much better to be honest with the candidate about the hard parts of the job. Before ending the interview, give the candidate a tour of the facility, explaining things that are of interest about the job. Introduce the candidate to others in the operation. Be sure to ask the applicant if there is anything more that he or she desires to know before ending the interview.

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